Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. It's important to play within your means and to gamble only with money you can afford to lose.
If you find yourself relying on gambling for income or to recover losses, it's time to seek help. We're committed to promoting responsible gaming practices and providing resources to support your wellbeing.
Age Verification
Fair Go Casino is strictly for adults only. In Australia, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, or if you have concerns about a minor's access to gambling sites, please contact the appropriate authorities or support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activities or lying about the time and money spent gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, family, or social commitments due to gambling
- Borrowing money or experiencing financial difficulties because of gambling
- Feeling anxious or irritable when unable to gamble
- Unsuccessful attempts to reduce or stop gambling
- Gambling with more money than initially planned
- Experiencing relationship problems due to gambling habits
- Thinking constantly about gambling or past gambling experiences
Self-Help Tools & Controls
Fair Go Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit during a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a set timeframe
- Reality Checks: Receive regular notifications about how long you've been gaming and how much you've spent
- Time-Out: Take a break from gaming for a period of time while retaining account access
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period, preventing access to your account and gaming services
To activate any of these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you need help, support is available. The following organizations offer confidential assistance to people concerned about their gambling:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7)
United Kingdom
- GamCare – Free support and information
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (free and confidential)
Get Help Today
If you or someone you know is struggling with problem gambling, please reach out for support. Seeking help is a sign of strength, not weakness. The organizations above are trained to assist and provide confidential support without judgment.
Remember: It's never too late to ask for help. Contact one of the support services listed above, speak to a trusted friend or family member, or visit your local healthcare provider.
For more information about responsible gaming at Fair Go Casino, please contact our customer support team or visit your account settings to access our self-help tools.